Closing Down

Regrettably, Trust+ has decided to cease providing service due to a lack of demand.

Service will continue to be provided to existing customers until 2018-06-18. New registrations have been disabled. No new subscription charges will accrue; service will continue to be provided for the duration of customers' current billing periods, and then service for the remaining period between the end of customers' current billing period and the shutdown date 2018-06-18 will be provided gratis to provide customers with time to uninstall Trust+ from their infrastructures.

Customers should uninstall Trust+ addons from their forum software before 2018-06-18 to ensure optimal user experience. Failure to do so will result in registrations failing open, but may result in delays during forum user account signups.

The following details the shutdown timeline.

  • 2018-04-18: Shutdown announced.
  • 2018-04-18 to 2018-05-18: Existing billing periods expire, ensuring customers receive service to which they are entitled. No new charges accrue.

  • 2018-05-18 to 2018-06-18: Service is provided to existing customers gratis. Customers should uninstall the Trust+ addon from their forums after 2018-05-18 and before 2018-06-18.
  • 2018-06-18: The Trust+ API service shuts down. Any forum which does not uninstall the Trust+ addon by this time will cause Trust+ checks to fail open, but delays may occur during registration.

Any residual enquiries should be addressed to prior to 2018-07-18, one month following service shutdown.